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(Click for frequent words.) 40 director Dimitris Pantermalis 40 Service Unavailable 39 spokesman Rudolf Trabold 39 memogate 39 Boyarskov 39 Koshalek 38 James Cuno 38 Eric Schmincke 38 Alexandra Hildebrandt 38 De Marsche 38 Robert Storr 37 Tavis Ormandy 37 editor Jed Babbin 37 Polshek 37 Büchel 36 director Liebe Geft 36 Hide Seek 36 spokeswoman Pam Kosty 36 Oslo Natural History 36 Zuckerman Jacobson 36 Rabbi Elazar Bogomilsky 36 warhead fuses 36 director Leonora Gidlund 36 critic Blake Gopnik 36 Manoguerra 35 De Groft 35 Evolving Planet 35 engineer Tavis Ormandy 35 ham fisted cataloging 35 de accessioning 35 original Nuremberg Laws 35 MacRumors forums 35 Hide Seek exhibition 34 Neal Benezra 34 Lawrence Rinder 34 Ottomeyer 34 Dale Walksler 34 Louvre Hawass 34 Mhire 34 quavering voice McGwire 34 subscriber Robb Topolski 34 museumgoers 34 Alswang 33 Pius pontificate 33 Jerry Saltz 33 Hide Seek exhibit 33 Ter Oganyan 33 Glenbow 33 Blake Gopnik 33 DeKort 33 Szynaka 33 Almacy 33 Natural History Hayden Planetarium 33 Alice Rawsthorn 33 Unsuck DC Metro 33 Lars Nittve 32 spokesman Sean Sundwall 32 appreciative Ooooh 32 Colbert Bexley 32 QuickTime flaw 32 Councilman Luke Garrott 32 Monsignor Gianfranco Ravasi 32 Foynes Flying Boat 32 Zarobell 32 Tom Shieber 32 Knutas 32 Aldona Jonaitis 32 Babe Ruth Birthplace 32 Rome Ara Pacis 32 Samodurov 32 Grachos 32 Deyan Sudjic 32 Holmquist Wahl 32 garbled transmissions 32 Blessed Art Thou 31 Eden Killer Whale 31 clunkiness 31 Krens 31 Leonard Krishtalka 31 Dewey Defeats Truman 31 Bugtraq 31 Szarkowski 31 Ioannis Miaoulis 31 Wren Chapel 31 Glasgow Kelvingrove 31 Pierre L' Enfant's 31 Ferriso 31 crucified frog 31 Leo Castelli Gallery 31 Saumarez Smith 31 Cahokia Mounds 31 D' Harnoncourt 30 Vienna Albertina 30 Cleopatra Needle 30 toolbar PageRank 30 Tarek el Awady 30 bugginess 30 Teenie Harris 30 Rebecca Hoffberger 30 Wesselmann 30 SFMoMA 30 Chihuly 30 accident Sadik Khan 30 Sony BMG rootkit 30 Urbanelli 30 Schloder 30 Dongguk 30 Death Grip 30 ConWorks 30 Dr. von Hagens 30 Hoover Minthorn House 30 misconfiguration 30 Hammering Man 30 omission 30 snafu 30 moma.org 30 Peter Marzio 29 Tuymans 29 Cardinal Poupard 29 deaccessioning 29 HAVANT opposite 29 Vanda Vitali 29 Kuspit 29 Merseyside Maritime 29 Benicia Historical 29 Diaghilev 29 Goldklank 29 malfunctioning air conditioner 29 antennagate 29 USS Bowfin Submarine 29 erratum 29 sloppiness 29 d' Harnoncourt 29 Tinterow 29 researcher Tavis Ormandy 29 monstrous carbuncle 29 Newhouse Galleries 29 grammatical error 29 director Edmund Capon 29 Toaff 29 Georganne Bingham 29 Delaroche 29 Shafrazi 29 Harold Holzer 29 Zwirner gallery 29 witness Farman Ullah 29 curator Laura Hoptman 29 blogger Cory Doctorow 29 Peter Galassi 29 NMAI 29 Suzanne Delehanty 29 Digg v4 29 Ellen V. Futter 29 Elvehjem Museum 29 Greene Naftali 29 Directors AAMD 29 spokesman Gary Lewi 29 Sony rootkit 29 spokeswoman Wendy Treinen 29 Maddux 29 Zugazagoitia 29 Mesilla Valley Fine Arts 29 Elmhurst Historical 29 Amos Kloner 29 error 29 Blanden Memorial 29 Vespasian Warner 28 Jeremy Strick 28 Unmonumental 28 Charles H. MacNider 28 Spokesman Jim Sluzewski 28 FAREHAM Westbury Manor 28 Linda Nochlin 28 Terrebonne Historical 28 glitch 28 Rob Sidner 28 National Ornamental Metal 28 director Ioan Holender 28 Barbara Kirshenblatt Gimblett 28 Pamela Golbin 28 Skocpol 28 Modern Art MoMA 28 African Diaspora MoAD 28 Deborah Gribbon 28 John Szarkowski 28 Anne d' Harnoncourt 28 Nathalie Bondil 28 Albrecht Kemper 28 MOHAI 28 Moscow Pushkin 28 oust Keyworth 28 Eckern 28 Mayor Jeff Holtzinger 28 O'Keeffe Museum 28 Britt Salvesen 28 Director Louis Grachos 28 Kam Wah Chung 28 MMoCA 28 typographical error 28 officer Lars Rabbe 28 Medvedow 28 Bruyas 28 MoMA 28 prosecutorial missteps 28 AAMD 28 Abramović 28 Madrid Thyssen Bornemisza 28 spokeswoman Deborah Ziska 28 Muscarelle Museum 28 Salon des Refuses 28 Waite Rawls 28 Smithsonian Anacostia Community 28 critic Arlene Croce 28 Michael De Marsche 28 Jailbreakme 28 Fort Worth Kimbell Art 28 faux pax 28 Claudia Seger Thomschitz 28 Pochman 28 Princess Beatrice ridiculous 28 spokeswoman Elyse Topalian 28 Cogeval 28 Y2k 28 Vizquel 27 curators 27 Moscou 27 La Jolla Riford 27 Antennagate 27 Calgary Glenbow Museum 27 Charles Saumarez Smith 27 Nicolas Bourriaud 27 Dickson Mounds 27 Tom Finkelpearl 27 Ms. Mirrer 27 Kenojuak 27 gigabyte Zune models 27 Pez Memorabilia 27 Fogg 27 incovenience 27 enlisting Bergdahl 27 Helen Molesworth 27 Cyrus Cylinder 27 Walter Hopps 27 Professor Vocino 27 Richard Koshalek 27 Koizumi Yasukuni 27 scrivener error 27 Vinoly 27 Anatomical Board 27 Lyman Allyn 27 Cara Ober 27 scheduling snafu 27 curators conservators 27 Getches 27 Katsiff 27 Louvre Museum 27 Betsky 27 Elisabeth Sussman 27 Commanday 27 sticklike figure 27 Woodmere Art 27 James Polshek 27 Olbrantz 27 Fred DeAndrea 27 Lora Urbanelli 27 Dirk Van Tuerenhout 27 Menil 27 mistranslation 27 Sag Harbor Whaling 27 Jurowski 27 eagle eyed 27 Rosenbach Museum 27 Zinoman 27 formaldehyde lampshades 27 Halbreich 27 Brighton Biennial 27 sporadic creasing 27 Buehrle 27 gaffe 27 excommunicated bishop 27 MRC Brad Wilmouth 27 Boott Cotton Mills 27 Dearest Pa 27 Sviblova 27 curatorial 27 Fabric Workshop 27 DeVirgilio 27 Hacking Democracy 27 José Guillen 27 Wyeth Tootle Mansion 27 SEATTLE Tyrone Willingham 26 Cafesjian 26 Guerrilla Girls 26 Ubisoft DRM 26 Aaron De Groft 26 miscommunication 26 Demarchelier 26 McNay Art 26 Eric Schmincke president 26 Bernhard Boehler 26 LeWitt 26 Villu Arak 26 Karpeles 26 Berlin restored Neues 26 Reinharz 26 Matthew Teitelbaum 26 Mary Lethert Wingerd 26 Rocky Mountain Quilt 26 Gawker hack 26 Spivakov 26 Darsie Alexander 26 Erik Blome 26 http equiv 26 Bishop Trautman 26 Timothy Rub 26 Maryhill Museum 26 Bonami 26 Rita Pauker 26 Louis Grachos 26 artist Georgia O'Keeffe 26 rescanning 26 Sun. Sat 26 easily fixable 26 discrepency 26 critic Doug MacCash 26 Abakanowicz 26 Fredmann 26 Kresge Art 26 misstep 26 Des Chutes 26 lapse 26 Backstreet Cultural 26 Rauschenberg 26 Patee House 26 surly slugger 26 Hoving 26 DeCordova Sculpture Park 26 Openings Events 26 Judah L. Magnes 26 spokeswoman Bobbie Egan 26 David Marskell 26 Herschell Carrousel Factory 26 Mikhail Piotrovsky 26 Fejervary 26 mixup 26 blunder 26 Mars Reconnaissance orbiter 26 Chihuly exhibit 26 Upcountry History 26 Bekkerman 26 Hardy Holzman Pfeiffer 26 Cassilly 26 Chairman Don Walsworth 26 SELBORNE Gilbert White 26 Lipchitz 26 typographical errors 25 LIRR commuters 25 Brian Ferriso 25 heap buffer overflow 25 Arthur Ollman 25 Frattare 25 Anders Gadegaard 25 Alberto Meloni 25 Crossed wires 25 laxness 25 SciTech Hands On 25 Kåge 25 artist Sol LeWitt 25 @ DeCordova 25 misspelling 25 Hoerengracht 25 Enwezor 25 painter Georgia O'Keeffe 25 Bhau Daji Lad 25 Action Abstraction 25 Memogate scandal 25 Confederate Relic Room 25 Archabal 25 Betty Brinn Children 25 Error 25 kernel panics 25 faulty battery charger 25 Yury Samodurov 25 Giant misspelling 25 miscue 25 Sarasota undervote 25 Quibbles 25 blown fuse 25 Autherine Lucy Foster 25 Film Musicals Kobal 25 Brownawell 25 Coatsville Penn 25 bureaucratic bungling 25 Hirshhorn 25 Anne Bowcock 25 Contemporary Art MCA 25 Paul Poiret 25 Adickes 25 HUMMEL 'S TAKE 25 Erotic Art 25 Ann Beha 25 Vic Linoff 25 Rufus Wainwright Prima Donna 25 Folger Shakespeare 25 Brandstrup 25 bureaucratic snafu 25 Tate Modern 25 Glasgow Kelvingrove Art Gallery 25 Parthenon marbles 25 unnerved Fritzl 25 Marian Koshland Science 25 Avedon Fashion 25 Belvedere Castle 25 iOS #.#.# update 25 Vera Katz 25 typo 25 Hull Lifesaving 25 Manet painting 25 glaring oversights 25 Hunter Stiebel 25 errors 25 Welser Most 25 rehang 25 lateness 25 Kirk Varnedoe 25 Munkacsi 25 faux paus 25 PSN hack 25 Franklin Sirmans 25 felon purge 25 Hank Hine 25 Rembrandt van Rijn 25 ScuttleButton puzzle 25 may've 24 Kentmere Parkway 24 Louvre 24 Mr. Welser Möst 24 Jim Moske managing 24 Duchamp 24 Aperture #.#.# 24 Bayreuth Wagner 24 mechanical malfunction 24 Ernest Fleischmann 24 discrepancy 24 Chazen Museum 24 Like Barbour Buenzow 24 spokesman Brian Turmail 24 createTextRange 24 Feminist Revolution 24 Marilu Cabrera 24 Eliscu 24 Artpace 24 Jazz Masterworks 24 Vanausdall 24 blown transformer 24 Muscarelle 24 Enoch Pratt Free 24 Persekian 24 Pei Ling Chan 24 Hy Berman 24 Pistoletto 24 Archbishop Schnurr 24 Father Fessio 24 collector Peggy Guggenheim 24 East Side Tenement 24 Hirshhorn Museum 24 Director Lonnie Bunch 24 overvoting 24 bureaucratic snafus 24 ethical lapses 24 trumpeter Wynton Marsalis JALC 24 Welser Möst 24 Irvin Lippman 24 Contemporary Art Geffen Contemporary 24 Princess Kiko pregnancy 24 rusting amusement park 24 French Impressionists 24 panda cub Tai Shan 24 Lucchino 24 Nevelson 24 Aljira 24 Gerut 24 Rosenwald Wolf 24 Fagaly 24 Smithsonian Renwick 24 Wit Ostrenko 24 Y2K bug 24 Inaccuracy 24 Zorn 24 Blazwick 24 Martin Fredmann 24 Tomor 24 Modern Art SFMOMA 24 Buthod 24 David Kesting 24 Andrea Mantegna 24 inconsistency 24 Madame Tussaud waxwork 24 Director Neal Benezra 24 Busch Reisinger 24 Madame Tussaud Wax 24 Arna Bontemps African 24 circus Rachael Bellman 24 lapses 24 Global Feminisms 24 Lonnie Bunch 24 Robert Rauschenberg Combines 24 DoS vulnerability 24 Constance Kaplan 24 Rueter 24 Tut treasures 24 computer glitch 24 cockup 24 miscount 24 C. Marzio 24 Alzaree 24 Hamburg Kunsthalle 24 NAFTAgate 24 Laura Holtman 24 Leiter 24 Nochlin 24 Baqaei 24 Leigh Yawkey Woodson 24 ancient Martian microbes 24 Icebreaker Mackinaw Maritime 24 Parthenon sculptures 24 Marilyn Zeitlin 24 Bishop Kicanas 24 Ridderhof Martin 24 EPPING HISTORICAL SOCIETY 24 Lifar 24 Thomas Hoving 24 Archbishop Brunett 24 malfunction 24 Shortstop Miguel Tejada 24 Josie Rourke 24 tardiness 24 Moctezuma Aztec Ruler 24 Bassett Hackett 23 Hallie Flanagan 23 Rogue Buddha 23 Tacomans 23 Stoner Winslett 23 Singular Visions 23 Courtauld Institute 23 Michelle Delgadillo 23 sheer laziness 23 Oops 23 Ackland Art 23 Vonita Foster 23 Neil MacGregor 23 Girodet 23 Nashers 23 misrouted 23 Maude Kerns Art 23 SNAFUs 23 deaccession 23 Jeffrey Deitch 23 verbal gaffe 23 Daley Bicentennial 23 King Tut Exhibit 23 mismarked 23 Julius Schoeps 23 Sequoia AVC Advantage 23 Undercofler 23 gremlin 23 ghetto grandmothers 23 Cuno 23 Kokoschka 23 Shostakovich Fifth 23 Iret net Hor irw 23 Impressionists 23 inadvertent whistle 23 administrator Randy Babbitt 23 Georgia O'Keeffe Abstraction 23 shortcoming 23 Kaywin Feldman 23 PSN outage 23 Jehuda Reinharz 23 misfiled 23 Uptown Tenderloin 23 Telfair Museums 23 Mindbender Mansion 23 Luggage Store 23 Michener Art 23 Fine Arts Museums 23 Magnes Museum 23 Cydney Payton 23 Bernhards 23 MacBook Pro refresh 23 stumblings 23 SITE Santa Fe 23 Danielpour 23 Lidtke 23 Skoros 23 impracticalities 23 Sklute 23 Diebenkorn 23 Peoria Riverfront 23 Jay Etkin 23 Nationals RHP Livan 23 tone deafness 23 Konowaloff 23 WMF flaw 23 figurative painting 23 Horrors Haunted House 23 Kaviar Forge 23 Richard Raddon 23 Norman Granz Jazz 23 Clyde Ambush 23 oddity 23 Massanutten Regional 23 Mayor Fiorello 23 MOCAD 23 miscommunicated 23 Morlot 23 Dior Galliano 23 Kogod Courtyard 23 mislaying 23 Glyptotek 23 Technicalities 23 LACMA 23 Bruce DuMont founder 23 Lorraine Bracco exclaimed 23 controversary 23 Elgin marbles 23 misidentification 23 Dr. Julianne Lein 23 Specter defection 23 Beaux Arts 23 Lang Freer 23 Wadsworth Atheneum 23 Agua Caliente Cultural 23 Baobab Cultural 23 Kenya NMK 23 inadvertant 23 Mea culpa 23 robo signing foreclosure 23 clerical error 23 misplaced decimal point 23 misprints 23 N. Fig Tree 23 Mass MoCA 23 L. Tabac 23 Typo 23 clumsiness 22 Bud Selig 22 Gérard Mortier 22 Lysippos Alexander 22 Disjecta 22 Flori duh 22 fortuitous timing 22 Francesco Bonami 22 DNS flaw 22 Expressionists 22 faulty bookkeeping 22 Ronn Guidi 22 Geffen Contemporary 22 MoMath 22 spokeswoman Marcie Golgoski 22 Workaround = There 22 Spertus Museum 22 Dahesh Museum 22 Houdon 22 Welser MÖst 22 Libreria Martinez Books 22 Heurich 22 designated hitter Jason Giambi 22 ARS Technica 22 Fumio Nanjo 22 Dalí 22 Subliminal Projects 22 Surreal Things 22 Loose Lips 22 SFMOMA 22 Rockefeller Sculpture Garden 22 Daniel E. Pilarczyk 22 Rocky Balboa statue 22 Autobody Fine 22 Mingei 22 injustice Namuo 22 Ruscha 22 Sande Webster 22 metmuseum.org 22 Estorick 22 Jundt Art 22 oddities 22 Tashiro Kaplan Building 22 embarrassing gaffe 22 NorShor 22 Krannert Art 22 Mira Godard 22 klutziness 22 Neue Galerie 22 de Montebello 22 Ottavino 22 Bureaucratic delays 22 brain cramp 22 Kirsten Harms 22 Sanford Springvale Historical 22 Joslyn Art 22 Macculloch Hall Historical 22 kigango 22 NW Springville 22 Typographical errors 22 Michelangelo drawings 22 underbilling 22 shoddy bookkeeping 22 missteps 22 Parke Bernet 22 apologized profusely 22 Nazi Looted Art 22 Jordan Schnitzer 22 Wafaa Bilal 22 technical glitch 22 Spilled milk 22 Chagall 22 misplaced comma 22 DeCordova 22 MoMa 22 outage 22 Cristina Acidini 22 Hawass 22 Bill Van Siclen 22 Asher Durand 22 Ruth Noack 22 flap 22 Tom Evslin whom 22 Shemer Art 22 Gary Tinterow 22 transformer malfunction 22 doubletake 22 Norbert Baier 22 Anthony Brunelli 22 oopsie 22 hubbub surrounding 22 Resisting scanners 22 Crichton generously 22 broadcaster Chip Caray 22 suggested burrowing rodents 22 Ekow Eshun 22 Rorem 22 Auguste Rodin sculptures 22 dieting fads 22 unreliability 22 miscalculation 22 Dale Chihuly 22 Tiffin Glass 22 allegedly looted antiquities 22 miscounts 22 ValleyWag 22 discrepencies 22 Curator Choice 22 brain fart 22 v#.#.# firmware 22 Conductor Daniel Barenboim 21 Miscommunication 21 Mable Ringling Museum 21 Roger Mandle 21 Bull Shoals Historical 21 malfunctions 21 Modern Art MOMA 21 director Dag Encke 21 Anthony d' Offay 21 Kimbell 21 RROD 21 Corcoran Gallery 21 Peggy Guggenheim 21 Boal Mansion 21 goof ups 21 BSODs 21 integer overflow 21 infinite loop 21 Kazaras 21 Guggenheim Hermitage 21 errant keystroke 21 Uri Barnea 21 Eiteljorg 21 bureaucratic overreaction 21 Large Bathers 21 Rodzinski 21 flub 21 Guarneri String Quartet 21 keypunch 21 Chairman Jeff Cogen 21 Baselitz 21 Louise Mirrer 21 misprinted 21 blunders 21 Frederic Remington Art 21 kerfuffles 21 flubs 21 Baryshnikov Arts 21 Mercer Mess 21 Bittergate 21 Landesman 21 Kurt Lidtke 21 Glitch snarls air 21 Carol Dycus 21 glitch disrupts 21 Karpeles Manuscript Library 21 Stuart Horodner 21 annoying quirks 21 Leaky roof 21 Delffs 21 bureaucratic ineptitude 21 Exploratorium science 21 Arabia Steamboat 21 Folk Pottery 21 Jane Voorhees Zimmerli 21 unsaid deportation 21 undervoted 21 screwups 21 misplays 21 Caleidoscope 21 Meijer paleontologist 21 Thomas Kinkade Signature 21 Powhida 21 inaccuracies 21 Kiasma Museum 21 misjudgment 21 Matsuev 21 Dora Wasserman 21 baserunning mistake 21 SUBS 7th graf 21 RRoD 21 Vaudreuil Dorion presents 21 Rachel Rosenfield Lafo 21 Keeler Tavern 21 mishandling 21 slippage 21 Jennings Roggensack 21 mistake 21 bugaboo 21 shortcomings 21 Eschenbach 21 CCSN Fine Arts 21 triple entender 21 Moe Brooker 21 Crafts Movement 21 Matisse Picasso 21 Hossein Simorgh spokesman 21 Hillstrom Museum 21 familiarity breeds contentment 20 spokeswoman Kirsten Seckler 20 Friberg Fine 20 mismarked ballots 20 Cranach 20 El Museo del Barrio 20 Jeff Simmermon 20 malfunctioning 20 paperwork snafu 20 Dale Chihuly glass 20 Agnes Etherington 20 Mortier 20 News.blog 20 Van Gogh Gauguin Cézanne 20 Peggy Notebaert Nature 20 Tracy Brigden 20 Hannah Boulton 20 Farnsworth 20 April Fools prank 20 videotaped fender bender 20 Holly Bobo disappearance 20 files insecurely 20 Art Cinematheque Aitken 20 incorrect spellings 20 Providence Athenaeum 20 Commissioner Bowie Kuhn 20 McGirt Horton 20 Art Musuem 20 Madeleine Grynsztejn 20 Arthur M. Sackler 20 Mirageas 20 Sinaisky 20 glitches 20 Vineland Pl 20 slipshod 20 Oesterle Library 20 Ringling Museum 20 Gockley 20 deficiences 20 boneheaded mistake 20 spoofing vulnerability 20 Creswell Historical 20 discrepancies 20 dealer Leo Castelli 20 Tamara Winikoff 20 Oprah Uma 20 gaffes 20 Brahm likened 20 Shivaji Panikkar 20 miscounted 20 NOMA 20 Anthology Film 20 Registerfly 20 SNAFU 20 misplaced decimal 20 Vollard 20 Glitches 20 disjointed patchwork 20 procedural flaws 20 Inspiring Impressionism 20 flaw 20 Lulu Hilliard 20 hacker Geohot 20 Montreal Musee des 20 Immendorff 20 Impressionist Landscape 20 wasn't 20 April Fools 20 Rorimer 20 AUDIOBODY makes 20 Junko Yamamoto 20 imperfection 20 misteps 20 krater 20 di Rosa 20 miscues 20 Verona Antonio Provolo 20 kerfluffle 20 foible 20 Contemporary Art TMCA 20 Errors 20 Beverley Swaim Staley 20 foofaraw 20 Raw Umber 20 Snowpocalypse 20 Harold Koda 20 oversights 20 Arlene Schnitzer 20 factoid 20 Wippman 20 SUBS grafs 20 Art Sake 20 Roger Shimomura 20 Clark Langager 20 foulups 20 Videogate 20 Lapses 20 fixes 20 outtage 20 Miscommunications 20 Artistic Director Helgi Tomasson 20 miscoding 20 howler 20 Collective Visions 20 misfiling 20 Esbjornson 20 tardy 20 gMail 20 toggle seamlessly 20 Laser Energetics Schools 20 MFAH 20 Marc Sijan 20 #-# www.carmelart.org 19 update KB# 19 misprint 19 inordinate delay 19 Vuillard 19 Myra Janco Daniels 19 Karen Himle 19 minor inconveniences 19 deadly listeriosis outbreak 19 Gauguin 19 canceling Dr Haneef 19 Marianna Kistler Beach 19 Tut exhibit 19 Wolfsonian 19 Justina M. Barnicke 19 Gradimir Pankov 19 UArts 19 Mobtown Modern 19 foulup 19 overpayment 19 BREC Baton Rouge 19 skittishness 19 Susan Sommer Luarca 19 interminable delays 19 typos 19 misprinted ballots 19 Ticketgate 19 robo signing scandal 19 deaccessioned 19 Justin Dubon 19 Volo Auto 19 Leedy Voulkos Art 19 Kaufmanns 19 unforeseeable circumstances 19 Freudian slip 19 Twitpocalypse 19 infamous hanging chad 19 Administrator Hooper Penuel 19 electrical gremlins 19 Landmark Midtown 19 misdialing 19 inadvertent 19 ineptitude 19 PSN downtime