Related by context. Frequent words. (Click for all words.) 81 KPIs 68 Key Performance Indicators 68 KPI 66 metrics 57 balanced scorecard 57 dashboards 54 scorecarding 53 Dashboards 49 OEE 48 Service Level Agreements 48 level agreements SLAs 48 analytics 47 deliverables 47 budgeting forecasting 47 accountabilities 47 BI 46 analytic tools 46 data marts 46 QoE 46 SLAs 45 actionable insights 45 customer satisfaction 44 metric 44 measurable outcomes 43 Dashboard 43 benchmarking 43 ROI 43 predictive analytics 43 Benchmarking 43 GLCs 43 indicators 43 CSRs 42 proactively manage 42 optimize 42 Siebel CRM 42 TM1 42 analytic capabilities 42 actionable 42 CRM ERP 41 dashboard 41 processes 41 operational efficiency 41 ROIC 41 onboarding 41 segmentation 41 customer centricity 41 CDC Factory 41 Balanced Scorecard 41 functionalities 41 touchpoints 41 CRM 41 actuals 41 quantifiable 40 parameters 40 continuous improvement 40 aggregated 40 competencies 40 Intelligence BI 40 BusinessObjects 40 dynaTrace 40 Service Oriented Architecture 40 portlets 40 auditable 39 Excel spreadsheets 39 BusinessObjects XI 39 SiteCatalyst 39 CMDB 39 Metrics 39 schemas 39 ROCE 39 workforce optimization 39 interdependencies 39 enterprisewide 39 Siebel CRM OnDemand 39 measurable ROI 39 intelligence BI 39 analytic 39 stakeholder engagement 39 Best Practices LLC 39 WebFOCUS 39 QlikView 38 automate 38 oriented architecture SOA 38 analytical tools 38 chargeback 38 Customer Experience Management 38 Salesforce CRM 38 MicroStrategy 38 automating 38 predefined 38 ERP CRM 38 actionable insight 38 workflows 38 graphs 38 BPM 38 ERP 38 differentiators 38 HP OpenView 38 centrally manage 38 optimizing 38 WebSphere Portal